FAQ

PAYMENTS & ORDERS

You can pay on our website with credit card, debit card or with a PayPal account.  We can also take Visa and MasterCard and PayPal orders  

You can either order directly from our website, or call us  at 778-821-1384.  Our line is open from 10am to 5pm Pacific Standard time from Monday to Friday. 

If you live in the USA, there is no import taxes because of the NAFTA Free Trade Agreement. There are no State taxes because we are out of state.  If you live in Canada, there is HST.  If you live in BC, there is 12% HST.  If you live internationally (UK, Europe, Asia, Southeast Asia, etc..) there are no taxes charged leaving Canada, however, be sure to check your own countries importation rules and customs taxes to see if there may be some taxes incurred by your government. How long does it take to receive my order? If you live in Canada, generally 3-9 business days from the date your payment clears for all products.  If you live in the USA, typical shipping times are 3-6 business days.  If you live in UK, Europe, Asia, Australia, New Zealand, South America it will take 6-10 business days from the date your payment clears. 

SHIPPING POLICIES

!!!FREE SHIPPING OVER $250 ON ALL ORDERS WORLDWIDE!!!

We ship all over the world.

Please visit the shipping page for  a breakdown.

You will receive a tracking email within 24 hours of shipment processing.  If you do not receive this email, please check your spam folder as the email sometimes gets blocked by email filters.

RETURNS & EXCHANGES

!!DUE TO THE NATURE OF OUR PRODUCTS THERE ARE NO RETURNS OR EXCHANGES!!