SHIPPING & RETURNS

We are not responsible for any additional custom charges or fees once your package has left the facility. Custom charges and fees are the sole responsibility of the purchaser. If you are unfamiliar with custom fees and charges please speak to your local postal or customs office for shipment costs. Customers have up to a maximum of 90 days to the date of the order was made to make a claim their package was lost in order to receive any sort of compensation regarding their order.

You will receive an email confirmation with the tracking number when ink and arch professional shipped your order once delivery confirmation becomes available Ink & Arch professional is no longer liable for any lost stolen or misplaced packages it is the purchasers responsibility to provide an accurate address and contact information all shipments do not require a signature upon delivery but for your protection please in sure you have your items delivered to a location you’ll be able to sign for the package if you would like to waive the right for a signature you can do so by contacting the delivery company however this will intern waive any insurance on your package from Ink & Arch professional.

!!!FREE SHIPPING OVER $250 ON ALL ORDERS WORLDWIDE!!!

CANADA ORDERS
Orders ship daily from our Canadian warehouse. We offer a TRACKED EXPEDITED flat rate across Canada for $10.75. Canada Post quotes up to 7 business days delivery once items have been shipped.

USA
We offer a TRACKED flat rate to the USA for $15.75. Shipping takes 3-14 business days within the United States

Rest of World
TRACKED Standard delivery - $19.75 (Additional fees may apply if your package is heavier than 1kg.)

!!DUE TO THE NATURE OF OUR PRODUCTS THERE ARE NO RETURNS OR EXCHANGES!!

 

Because of the delicate nature of the products sold there will be NO refunds given after the customer has purchased an item. If you do not receive an item or there is a mixup in your order we will happily send the product that is missing or in the case the wrong item was sent we will send out the correct item.